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“Service design” is attracting attention as a method to create new value. This is a word that refers to designing systems and mechanisms that can continuously provide excellent customer experiences. This time, I will introduce the definition of service design, basic methods, and the viewpoints required for service design. Table of contents Definition of service design Why…
For companies to survive the fierce market competition, they must reform their management systems in line with the times. Therefore, in this article, we will explain “change management” that leads management reform to success. Please refer to it if you are a company aiming to build a management system that is in line with the…
For employees to devote themselves to their work with peace of mind, it is necessary to foster a good organizational culture in the first place. However, the organizational culture is naturally established, and it is often difficult to notice problems from an insider’s perspective alone. In this article, we will explain the necessity and merits…
In recent years, an increasing number of companies have turned to diversify their management. To promote a diversification strategy, it is necessary to understand the advantages and disadvantages as well as basic knowledge. In this article, we will explain the patterns, advantages, and disadvantages of diversification strategies. Acquire correct knowledge and succeed in business diversification….
We will explain the overview and the background of the focus on the “sharing economy”, which has been rapidly expanding in recent years. In addition, we will introduce the advantages and disadvantages that both providers and users should know before using it, as well as five main genres. Table of contents What is the sharing economy?…
It is said that the accuracy of location information services, which are used for automatic driving of car navigation systems and drones, and recently for improving the accuracy of 3D surveying at civil engineering sites, will continue to increase in the future. When it comes to location information, the first thing that comes to mind is…
Recently, there are more opportunities to hear the words POS system and POS cash register. For example, tablets are sometimes used for accounting when shopping at a store or drinking coffee at a cafe. It is also one of the POS registers, and it is a service that uses the POS system. So how is it different from…
Do you know the “information bank” that the Ministry of Internal Affairs and Communications/Ministry of Economy, Trade, and Industry is leading? The information bank, which is such a new business that centrally manages personal data and provides it to external business operators who need it, is attracting attention. Information banks have many advantages for both…
In the new normal era, where there are many situations where we refrain from contacting people and moving, we cannot think of marketing strategies from a conventional perspective. In reviewing the strategy, it is necessary to consider methods of attracting and appealing to customers and cultivating customers using online that can respond to the new normal….
In the new normal era, the business style will change greatly. Above all, it is thought that sales and marketing strategies will need to be reviewed from a new perspective. Online sales activities are changing from the sales style of going to the customer and negotiating with the customer to grasping the customer’s needs and concluding a…