What is customer loyalty? Introducing the meaning, benefits, and specific measures for improvement

What is customer loyalty? Introducing the meaning, benefits, and specific measures for improvement

Customer loyalty is something that cannot be ignored when running a business. Customer loyalty can be easily determined by measuring a metric called NPS. This time, we will introduce the meaning and types of customer loyalty, as well as specific measures to increase it, in order to turn customers at various stages into “most important customers.” table…

Even beginners can understand the correct grammar of HTML! Thorough explanation of how to make basic syntax

Even beginners can understand the correct grammar of HTML! Thorough explanation of how to make basic syntax

Read this article to understand correct HTML grammar and coding practices . We also introduce a tool that allows you to check your own code for errors, so if you are interested, please check it out! Table of contents What is correct HTML grammar? Code that is easy for search engine crawlers to crawl Well indented and easy…

What are the purposes and examples of internal reforms?

What are the purposes and examples of internal reforms?

In recent years, the situation surrounding companies is changing dramatically due to the impact of the new coronavirus. There are many cases where the work styles and management policies that have been used so far no longer apply, and significant internal reforms are required. In this article, I will introduce examples of various internal reforms…

What is the sharing economy? Advantages, disadvantages and classification!

What is the sharing economy? Advantages, disadvantages and classification!

We will explain the overview and the background of the focus on the “sharing economy”, which has been rapidly expanding in recent years. In addition, we will introduce the advantages and disadvantages that both providers and users should know before using it, as well as five main genres. Table of contents What is the sharing economy?…

What is the online customer attraction strategy required in the new normal era?

What is the online customer attraction strategy required in the new normal era?

In the new normal era, where there are many situations where we refrain from contacting people and moving, we cannot think of marketing strategies from a conventional perspective. In reviewing the strategy, it is necessary to consider methods of attracting and appealing to customers and cultivating customers using online that can respond to the new normal….